The Auto-Complete List is a feature which
displays suggestions for names and email addresses as you start to type
them. These suggestions are possible matches from a list of names and
email addresses from the email messages that you have sent.
If names and email addresses that you enter aren’t saved to the Auto-Complete list, do the following:
Microsoft Exchange Server accounts
- Prepare Outlook to run without Cached Exchange Mode.
- Click the File tab, and then click Account Settings.
- Click Account Settings.
- Click your Microsoft Exchange Server account, and then click Change.
- Clear the Use Cached Exchange Mode check box, click Next, and then click Finish.
- On the Account Settings dialog box, click Close.
- Exit Outlook.
- Open the %LOCALAPPDATA%\Microsoft\Outlook folder.
- Click Start, and then enter %LOCALAPPDATA%\Microsoft\Outlook in the Search program and files or Start Search box. You can also copy and paste the location into Windows Explorer address bar.
- Right-click the RoamCache folder, click Rename, and change the folder name to old_RoamCache.
- Start Outlook.
- Turn on Cached Exchange Mode.
- Click the File tab, and then click Account Settings.
- Click Account Settings.
- Click your Microsoft Exchange Server account, and then click Change.
- Select the Use Cached Exchange Mode check box, click Next, and then click Finish.
- On the Account Settings dialog box, click Close.
- Exit and then restart Outlook.
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All other email accounts
- Exit Outlook.
- Open the %LOCALAPPDATA%\Microsoft\Outlook folder.
- Click Start, and then enter %LOCALAPPDATA%\Microsoft\Outlook in the Search program and files or Start Search box. You can also copy and paste the location into Windows Explorer address bar.
- Right-click the RoamCache folder, click Rename, and change the folder name to old_RoamCache.
- Start Outlook.
http://office.microsoft.com/en-in/outlook-help/the-auto-complete-list-doesnt-remember-names-or-email-addresses-HA102534585.aspx?CTT=3